(1 of 68 reviews match)
Grandin Road in Hyde Park, New York - Covered Wagon shipping would have been faster!
Rcd an email indicating my order had been shipped. 13 days later I still hadn't received it. Then the UPS tracking, which originally showed a delivery date of yesterday, was changed to a date 6 days longer. Their customer service phone rep couldn't have cared less. Not one word of apology. She essentially repeated what I was saying as if she was typing it word for word. Lesson learned...my first and last order from Grandin Road, and based on the other reviews, I'm not alone.
I didn't like
- Long delivery time and poor customer service
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