State: New York Clear all filters (3 of 65 reviews match)
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I ordered this item in Harvest which is a gold color. The item I received was lemon yellow, similar to the yellow color in the catalog. They claimed the color I received was Harvest even though it was clearly not the correct color. This is false advertising and they...
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Westchester County, New York
I didn't like
  • Products received were not as shown in catalog
#891516
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Rcd an email indicating my order had been shipped. 13 days later I still hadn't received it. Then the UPS tracking, which originally showed a delivery date of yesterday, was changed to a date 6 days longer. Their customer service phone rep couldn't have cared less. ...
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2.2
I didn't like
  • Long delivery time and poor customer service
#796404
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My wife and I took delivery on a leather chair and ottoman that looked beautiful in the catalog. After setting it up in our den, we began to see all of the warts that didn't appear in the catalog, such as: a chair almost too narrow for an average size man; an odd seat...
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I didn't like
  • Poor quality high price point
#745802
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Contact Grandin Road

Mailing Address:
Grandin Road
Attn: Customer Service 5566 West Chester Road
West Chester, OH 45069
Phone:
(866) 668-5962
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