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When I order something from a site, I always put my first name as SueSITENAME. For example, I used SueGrandin when I recently ordered a mirror from Grandin Road.

This way, if the site sells my contact info, I'll know. Well, sure enough, I just got a solicitation in the mail from a 3rd-party addressed to SueGrandin.

On top of this, the first mirror I purchased split in several areas (it's teak) and the replacement mirror now has 3 huge cracks in it. Never going to order from Grandin again.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Grandin Road. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Grandin Road.

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