I ordered an item late December and found out in Jan that it was a drop shipped item. It was "due to ship" jan.

15 but when I went online to track the shipment, there was no information. I called. "Oh, it shipped but we have no shipping information. You should have it next week." next week came and went.

Nada. So I called again. "Oh, it shipped, you should have it Monday or Tuesday." Monday/Tuesday came and went. Nada.

I called again. "Gee, it looks like it never shipped." sonI cancelled the order after telling the gal, " This is no way to run a company." goodbye, Grandinroad!

Reason of review: Poor customer service.

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