Grandin Road
Reviews and Complaints
Great Bar Stools.
Delivery
Recent irder
Preferred solution: Free shipping and 30% off as advertised
Returns
Preferred solution: Let the company propose a solution
Price adjustment
User's recommendation: Continue to enjoy shopping at Grandin Road.
Late late delivery
Preferred solution: Deliver product or service ordered
Fraud on my credit card
Preferred solution: Put my money back in my account
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Verified ReviewerUnsatisfied customer
- Pricing policies
- Poor quality high price point
- Refund policy
Preferred solution: Let the company propose a solution
User's recommendation: Save your money
When are my pillows arriving
I want my review DELETED TOTALLY!!! I am not upset I was happy with everything. PLEASE DELETE IT!!!!
Excellent Customer Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSCAM ALERT: Ripped Off
- Wasted no time in stealing from me
- Charged for delivery return
Preferred solution: Full refund
User's recommendation: AVOID Grandin Road
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Chester Township, OhioI was trying to place my order that would have been close to $500 and asking for the advertised 20% coupon, the CSR acted like it was not a big deal.
- Choice of products
- Product quality
- Fast service
- Pricing policies
Preferred solution: Let the company propose a solution
User's recommendation: All items in the catalog are surprisingly already on sale, voids coupon.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn't receive product and the worst customer service ever
- Decent product
- Unanswered phone calls
- Continual delays
Preferred solution: I canceled the order. Let's see if they can do that.
User's recommendation: Save yourself from this nightmare!
The lack of customer service when ordering a catalog
- Lousy customer service
Preferred solution: Nothing
User's recommendation: Dont bother
Don’t do business with this company.
User's recommendation: Don’t use this company
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