Grandin Road
Reviews and Complaints
Aria Chests
Preferred solution: Deliver product or service ordered
Poor Website, Worse Telephone Service
- Customer service
Preferred solution: Let the company propose a solution
Quality
- Product quality
- Product as delivered
Preferred solution: Let the company propose a solution
Was forced to pay shipping charges for the company's shortcoming
- Product
- Return policy
- Pricing policies
- Product quality
Preferred solution: Full refund
Poor customer satisfaction. Very disappointed!
- Product quality
- Pricing policies
Preferred solution: Price reduction
Halloween item ordered. expected replacement
- Their customer service
Holly Jolly swag, poor quality
- Product quality
Preferred solution: Let the company propose a solution
I ordered a foot stool of inferior quality but a high price.
Item did not reflect true colors as website pictures.
- Return policy
Preferred solution: Full refund
Grandinroad Advertising Items that are NOT in Stock and Take # Months to Ship
Preferred solution: Deliver product or service ordered
Expired coupon codes
Sent wrong item, then gave my daughter the hassle of fixing their mistake
Bar Stool falling apart after 10 days of use
Dismal quality, astronomical prices
Bought the Rebecca chair and now the leather is splitting all over the chair
Do not buy the leather chairs they are junk unless you plan just to look at it and not sit in it. I bought the Rebecca swivel chair and after one year started splitting.
I even wiped it continually with a leather conditioner they offered me a 80.00 gift card and the chair was 400.00 on sale. Their furniture sucks probably made in some foreign company for pennies. Don't buy the *** !!!
If you want nice things buy local at least then they will fix any problems you have. I would never deal with this sham of a company again!
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I probably bought the same garland for my mantle. )o: :sigh